At R J Global LLC, we aim to ensure that every customer is completely satisfied with their purchase. If you are not fully happy with your order, our Refund Policy outlines the conditions under which refunds are accepted and processed.
Refunds are available for eligible products returned within the specified return period, provided the items are unused, in their original packaging, and in the same condition as received. Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund based on the product’s condition and compliance with our policy.
If your refund is approved, it will be processed to your original method of payment. The processing time may vary depending on your payment provider. Shipping costs are non-refundable, and if your order included free shipping, the actual shipping cost may be deducted from your refund amount.
Refunds will not be issued for products that show signs of use, damage, or alteration after delivery. Similarly, items purchased during promotions, clearance sales, or marked as non-returnable are not eligible for refunds unless they arrive damaged or defective.
In the rare event that you receive a damaged or incorrect item, please ensure the product is kept in its original packaging. Once verified, a replacement or refund will be issued as appropriate.
We reserve the right to update or modify this Refund Policy at any time. Any changes will take effect immediately upon being posted on this page. Continued use of our website and services after such updates constitutes acceptance of the revised policy.